2020 Michigan IT Symposium Breakout Session
Don't Just be a Hero
Presenters: Michael Shen & John Walsh, Academic IT, HITS

How do you tell the difference between a difficult situation handled well and a simple situation handled poorly? How can we respond sooner, safer, and happier in crises instead of having to resort to heroics? We will provide actionable practices and insights from DevOps and other industries to help answer these questions.