This video demonstrates how to designate a Shortcode Manager for a Principal Investigator (PI) in eRAM.
Designating a shortcode manager allows someone other than the PI to claim or update shortcodes that are owned by that PI.
The PI must set up their first Shortcode Manager. Additional Shortcode Managers can then be added by the PI or by Shortcode Managers already designated by the PI.
For step-by-step instructions with screenshots, see
eRAM: Manage Shortcodes | ITS Documentation.